We value every customer and are committed to providing clear, friendly, and efficient support. If you have any questions about our products, orders, shipping, returns, or sizing, our customer service team is here to help.
You may contact us through the following channels:
Email:
[email protected]
Service Hours:
Monday to Friday, 9:00 AM â 6:00 PM
Response Time:
We aim to respond to all inquiries within 24 to 48 hours.
When contacting us, please include relevant details such as your order number, product name, size, and a clear description of your question or issue. This helps our team understand your request quickly and provide a more accurate response.
Common reasons to contact us include:
Product questions regarding fabric, fit, sizing, and care instructions
Order status updates
Shipping and delivery inquiries
Return and exchange requests
Size exchange assistance
Payment and billing questions
Feedback and suggestions
Wholesale or collaboration inquiries
We want every shopping experience to be smooth and satisfying. If you have concerns about your order, please reach out to us first, and we will work with you to find a solution.